SHB20116 Certificate II in Retail Cosmetics

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This qualification reflects the role of individuals who are competent in communicating in the workplace, interacting with customers, demonstrating and selling make-up and retail skin care products, and performing routine salon or store functions.

The qualification is designed to reflect the role of persons who perform a prescribed range of functions under supervision, involving known routines and procedures and with some accountability for the quality of outcomes. The SHB20116 Certificate II in Retail Cosmetics is an introductory course for those who are seeking a career in the make-up industry, those who are looking to gradually build up knowledge and skills and those who have completed previous training and are seeking an accredited certificate.

This course is conducted full time over a period of weeks, with face-to-face training. Each lesson begins with the theory-based component for the lesson topic, followed by a group class discussion and additional current relevant industry information is supplied by the trainer as a specialist in their field. The trainer then provides a demonstration of the
subject, explaining each step in detail and answers any questions by the students. Students are then to complete the look on each other.

Students are assessed on their ability to conduct research skills, convey research into written reports and their technical skills through observation of practical work.


BSBWHS201 Contribute to health and safety of self and others
SHBBCCS001 Advise on beauty products and services
SHBBMUP002 Design and apply make-up
SHBXCCS001 Conduct salon financial transactions
SHBXCCS004 Recommend products and services
SHBXIND001 Comply with organisational requirements within a personal services environment
SHBXIND002 Communicate as part of a salon team
SIRRMER001 Produce visual merchandise displays
SIRXIND003 Organise personal work requirements
SIRXSLS001 Sell to the retail customer


ICTWEB201 Use social media tools for collaboration and engagement
SHBBRES001 Research and apply beauty industry information
SIRRINV001 Receive and handle retail stock
SHBBMUP006 Design and apply creative make-up
SHBBMUP004 Design and apply remedial camouflage


  • Facial shapes
  • Steps to balance & face shapes
  • Colour theory
  • Face charts
  • Skin care and cleansing
  • Skin types and conditions
  • Remedial camouflage
  • Highlighting and shading
  • Foundation types and textures
  • Eye shapes
  • Eye liner and eye brows
  • Mascara and lash application
  • Lips and cheeks
  • Sheer beauty
  • Balance and harmony
  • Make-up techniques for men
  • Day make-up
  • Evening make-up
  • Smokey eye design
  • Time management
  • Working with the photographer
  • Images in photography
  • Make-up for men
  • Red carpet make-up
  • History of make-up overview
  • Fashion/Catwalk/Editorial/Avant-Garde
  • Theatre overview
  • Bridal make-up styles
  • Cultural make-up
  • Photo shoot briefs
  • Working as an assistant
  • Health and safety
  • Understanding make-up products
  • Beauty industry information
  • Cosmetic retail industry information
  • Social Media
  • Store policy and procedures
  • Employment contracts
  • Industry awards
  • Communication with colleagues and customers
  • Selling techniques
  •  Store operations
  • Risk Management
  • Store Merchandising
  • In-store promotions
  • Retail excursions


26 weeks (with school holidays, public holidays etc.)
24 weeks (excluding school holiday, public holidays etc.)

Course Fees: $4800
Payment options
Deposit: $1500 A non-refundable deposit is payable on enrolment due two weeks before course commencement to secure position in course.The total course cost is to be paid via monthly/Fortnightly direct debit instalments using the EziDebit System.For a copy of the EziDebit Product disclosure statement please contact the Academy.
Monthly: $660 (payments 1st of the Month for 5 payments)
Fortnightly: $330 (payments start on the 1st of the month and reoccur fortnightly for 10 payments)
*Applicants must have successfully completed year 10 and be at least 16 years of age.
*Applicants should display clear communication skills, and a passion for the make-up industry.
* All applicants are encouraged to obtain and read a copy of the CJMD Student
Handbook prior to enrolment as your signed enrolment form signifies your legal contract and agreement to these terms.
*During this course students are required to be available for work experience, which may include weekend and/or evening work.
Additional Cost:
Materials $1500 (including GST)
Participants are required to pay for their materials before the course commencement.
Please note that payment plans are not available for materials.
Kit materials are outlined in the Course Guide.
Photo shoots: To be confirmed prior to shoot schedule, cost of models and photographer hire are contracted in the enrolment form
Course Intakes:
2019 May– (Full Time)
Thursday & Friday 8am till 5:30pm
Start Date: 2nd May 2019
Finish Date: 25th October 2019
2019 September– (Full Time)
Thursday & Friday 8am till 5:30pm
Start Date: 5th September 2019
Finish Date: 28th February 2020

To enrol for this course or request our course information booklet, please contact 02 9212 2222 or email